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Shipping & Returns

 

TERMS OF SALE AND REFUND POLICY

Orders received by 3pm PST within our service area will be delivered that day. All other orders will be delivered the following day. The service area may change and currently covers Seattle, WA. 

Customer satisfaction is our goal and if you would like to return any unused product, contact our customer service department to help resolve your issues. All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check products carefully to ensure it has not been damaged during shipping. All claims for damaged products must be made within 48 hours of delivery. Please contact us and provide detailed information for any product damaged during shipping within that time. All products carry a 14-day return policy for unopened and unused products. Contact support@cannabi.io for return instructions.

By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. As these products have not been evaluated by the FDA, we make no claims as to any benefits from the products for sale. If you decide to purchase the products, you do so based upon your own opinions as to any benefits these products may provide. Your acceptance of the terms of purchase means you agree to and understand the refund policy.